Question 1

Professionally Designed Website

Accepted Answer

We’ll design and launch a professional website tailored to your business, services and brand. • Up to five professionally designed pages • Mobile-friendly layout • Clear calls to action • Contact and lead-capture forms • Connection to your existing domain • Complete testing before launch

Question 2

Secure Website Hosting

Accepted Answer

Your website will be hosted on a secure platform and maintained for you. • Fast and dependable hosting • SSL security certificate • Routine technical maintenance • Website troubleshooting and support • No website software for you to manage

Question 3

Minor Website Updates

Accepted Answer

Need to change a photo, business hour or piece of information? Send it to us and we’ll update it for you. • Up to 30 minutes of minor updates each month • Text and photo replacements • Business-hour changes • New announcements • Contact-information updates New pages, extensive content changes and major redesigns are quoted separately. Unused update time does not roll over.

Question 4

Contact and Lead-Capture Forms

Accepted Answer

Make it easy for prospective customers to contact your business. • Custom website inquiry form • Customer contact information collected automatically • Email and mobile lead notifications • Inquiries stored in your account • No more searching through separate messages

Question 5

Customer Contact List and Lead Inbox

Accepted Answer

Keep customer information and website inquiries organized in one place. • Customer names, phone numbers and email addresses • Notes and previous conversations • Website form submissions • Appointment history • Lead source and activity

Question 6

Online Appointment Scheduling

Accepted Answer

Allow customers to request or schedule appointments directly through your website. • Custom booking calendar • Your available days and times • Automatic appointment confirmations • Connection to your existing calendar • Fewer calls and messages needed to schedule appointments

Question 7

Website Chat Widget

Accepted Answer

Give website visitors a convenient way to contact your business while browsing your website. • Collect the visitor’s name, phone number and email • Receive new inquiry notifications • Continue the conversation from the mobile app • Capture leads even when you are unavailable

Question 8

Social Media Scheduling Tools

Accepted Answer

Create and schedule social media posts from one convenient dashboard. • Connect supported social media accounts • Create posts in advance • Schedule posts for future dates • Publish to multiple platforms • View your scheduled content calendar The scheduling software is included. Your business creates and schedules its own content. Content creation and managed social media services are available separately.

Question 9

Basic Search-Engine Setup

Accepted Answer

We’ll prepare your website so search engines can properly read and understand it. • Page titles and descriptions • Search-friendly page structure • Mobile-friendly design • Image descriptions where appropriate • Google indexing setup This provides a strong technical foundation but does not include ongoing SEO campaigns or guaranteed search rankings.

Question 10

Website Analytics

Accepted Answer

Understand how people find and use your website. • Google Analytics connection • Website visitor tracking • Traffic-source information • Most-visited page reporting • Form and lead activity tracking

Question 11

Custom Business Email Setup

Accepted Answer

We’ll help connect your domain to Google Workspace so you can use professional email addresses such as info@yourbusiness.com. • Google Workspace account setup • Domain connection and verification • Custom email-address configuration • Assistance getting started Google Workspace subscriptions are billed directly to your business by Google for each email user. Not covered on the Barclay Mountain $77 Monthly Plan.

Question 12

Customer Relationship Management System

Accepted Answer

Keep leads, customers, conversations and activity organized in one central system. • Customer contact records • Notes and conversation history • Calls, texts and email activity • Appointments and form submissions • Tasks and follow-up reminders • Access from your computer or mobile app

Question 13

Lead and Sales Pipeline

Accepted Answer

See exactly where every prospective customer stands. • Organize new leads by stage • Track estimates and opportunities • Move leads through your sales process • Identify customers who need follow-up • View the potential value of open opportunities

Question 14

Local Business Phone Number

Accepted Answer

Use a dedicated local number for business calls and text messages without sharing your personal cellphone number. • Local business phone number • Calls forwarded to your cellphone • Calling through the mobile app • Two-way business texting • Call and message history • Separate business and personal communication Phone-number rental, calling, texting, carrier registration and premium features are billed separately based on usage. Not covered on the $77 Barclay Mountain Monthly Plan.

Question 15

Missed-Call Text-Back

Accepted Answer

When you miss a call, the system can immediately send the caller a text message. • Responds automatically to missed calls • Lets callers know you received their call • Encourages them to share what they need • Helps prevent leads from calling a competitor • Allows you to continue the conversation by text

Question 16

Automated Lead Follow-Up

Accepted Answer

Respond to new leads quickly—even when you are busy working. • Immediate confirmation after a form submission • Automatic email or text responses • Follow-up reminders • Notifications for your team • Custom messages based on the customer’s action

Question 17

Appointment Reminders

Accepted Answer

Reduce forgotten appointments and unnecessary scheduling work. • Automatic appointment confirmations • Email and text reminders • Rescheduling information • Internal appointment notifications • Follow-up messages after appointments

Question 18

Email and Text Marketing Tools

Accepted Answer

Communicate with customers about services, promotions and important updates. • Create customer lists • Send email campaigns • Send text campaigns • Schedule messages in advance • Track basic campaign activity Your business creates and sends its own campaigns under the Self-Managed plan. Email and text usage charges are billed separately.

Question 19

Google Review Requests

Accepted Answer

Make it easier for satisfied customers to share their experience. • Send review requests by email or text • Provide a direct link to your Google review page • Schedule follow-up reminders • Track sent review requests • Receive notifications about new reviews

Question 20

Estimates and Invoices

Accepted Answer

Create and manage estimates and invoices directly through your business system. • Create professional estimates • Email or text estimates to customers • Convert accepted estimates into invoices • Track paid and unpaid invoices • Send payment reminders • Create recurring invoices when needed

Question 21

Online Payments

Accepted Answer

Give customers a convenient way to pay estimates and invoices online. • Accept credit and debit cards • Send secure payment links • Track completed payments • Send customer receipts • Connect payments to invoices Payment-processing fees are charged separately by the connected payment provider.

Question 22

Workflows and Automations

Accepted Answer

Automate repetitive tasks so leads and customers receive timely communication. Examples include: • Responding to new website leads • Sending missed-call text messages • Delivering appointment reminders • Assigning follow-up tasks • Requesting customer reviews • Reminding customers about unpaid invoices • Following up with inactive leads

Question 23

Mobile App Access

Accepted Answer

Manage important customer activity when you’re away from your computer. • View new leads • Call and text using your business number • Check conversations • Manage contacts • View appointments • Receive lead notifications

Question 24

Initial Setup and Training

Accepted Answer

We’ll connect the essential tools and show you how to use your new system. • Initial account configuration • Essential workflow setup • Phone and calendar connection assistance • Personalized training session • Step-by-step instructions • Ongoing email support

Question 25

Self-Managed Service

Accepted Answer

We provide the system, connect the essential tools and show you how everything works. Your business operates the system from day to day. Your business is responsible for: • Responding to customers • Managing contacts and leads • Creating and scheduling social posts • Sending marketing campaigns • Creating estimates and invoices • Updating business information

Business Need	Separate Software	Typical Monthly Cost	Your Plan
Website Hosting & Maintenance	Website platform and hosting	$29–$50+	✓Included
CRM & Lead Management	Customer-management software	$25–$100+	✓Included
Contact & Quote Forms	Online form builder	$25–$50+	✓Included
Appointment Scheduling	Booking software	$12–$30+	✓Included
Review Requests	Reputation-management software	$50–$150+	✓Included
Social Scheduling	Social media scheduler	$15–$50+	✓Included
Estimates & Invoices	Invoicing software	$20–$40+	✓Included
Follow-Up Automation	Email and workflow software	$50–$150+	✓Included

Everything You Need. One Plan.

One Connected System

Replace Multiple Subscriptions With One Simple System

Your website, customer information, appointments, reviews, estimates, payments, and communication tools can all work together in one place.

$499 Website Setup

+ $77 per month

Website + Business Tools

No confusing tiers. Use the tools your business needs and ignore the ones you don’t.

Your Website Setup Includes

Your Monthly Service Includes

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